Refunds and Exchange

At Tsuki's Dream, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer the following refund and exchange policy:

  1. Refunds: If you are not satisfied with your purchase, you may return the item within 14 days of receipt for a full refund. Items must be in their original condition and packaging with all tags attached. We do not accept returns for final sale items.

  2. Exchanges: If you would like to exchange an item, please contact us within 14 days of receipt. We will be happy to exchange your item for a different size or color, subject to availability.

  3. Shipping: The customer is responsible for the cost of shipping the item back to us. We will provide free shipping on the exchange item.

  4. Damaged Items: If you receive an item that is damaged, please contact us within 14 days of receipt, we will be happy to provide a replacement or refund.

  5. Warranty: All products sold on our website come with a 30-day warranty. If a product is defective, we will replace it free of charge within this period.